Privacy Policy

Effective Date: [Insert Date]

At SNAB Labs LLP (“Company”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit snablabs.com or purchase our products under the Green Molecule brand.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Processed securely through third-party payment gateways. We do not store your card/bank details.
  • Order Information: Products purchased, order history, and delivery details.
  • Technical Information: IP address, browser type, device information, and website usage patterns.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.
  • Communicate order confirmations, shipping updates, and customer support.
  • Improve our website, services, and product offerings.
  • Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only with:

  • Trusted Service Providers: Shipping partners, payment gateways, and IT support who help us fulfill your order.
  • Legal Authorities: When required by law or to protect our legal rights.

All service providers are bound by confidentiality obligations.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

Under applicable Indian laws, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate details.
  • Request deletion of your personal data (subject to legal and contractual obligations).

For such requests, please email us at customercare@snablabs.com.

7. Children’s Privacy

Our website and products are not directed at individuals under the age of 18. We do not knowingly collect data from minors.

8. Grievance Officer

As per Indian IT Act 2000 and SPDI Rules 2011, the details of our Grievance Officer are:

  • Name: [Insert Name]
  • Email: [Insert Email]
  • Phone: [Insert Phone]

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices. Updates will be posted on this page with the revised effective date.